Launch offer — all marketplace access is currently free.
Skip to content
Home

Staying safe

Read this before agreeing work with someone you have not met before.

For customers

  • Ask for proof of qualifications and insurance for regulated work such as gas or electrics.
  • Get the price and what it includes in writing before work starts.
  • Avoid paying the full amount up front.
  • Keep conversations on the platform so there is a record.

For professionals

  • Confirm the address and scope before travelling.
  • Agree deposits and payment terms in your quote.
  • Never share bank details in a public job description.

What our badges mean

A verification badge means a moderator checked a document. It is not a guarantee of workmanship. If a badge is missing, it simply means nothing has been verified yet.

Emergencies

If you feel unsafe or a crime has been committed, contact the police on 999 (or 101 if not urgent). For anything else, our team is on Enquiries@cvmltd.co.uk and 020 8758 0888.